Refund & Return Policy

This Refund & Return Policy applies to purchases made through 19seventynine.com, operated by 19seventynine LLC.

1. Print-on-Demand & Custom Products

Many of our products are made to order or customized. Due to the personalized nature of these items:

  • We do not accept returns or exchanges for size, color, or design preference

  • Orders cannot be canceled once production has started

Refunds or replacements are provided only if:

  • The item is defective

  • The item is damaged during shipping

  • The incorrect item was received

2. Non-Custom / Stocked Products

For non-custom, stocked items:

  • Return requests must be made within 14 days of delivery

  • Items must be unused and in original condition

  • Return shipping costs are the responsibility of the customer unless the item is defective

3. How to Request a Refund or Replacement

To request support, please contact us with:

  • Order number

  • Description of the issue

  • Photo evidence (if applicable)

Approved refunds will be issued to the original payment method.

4. Refund Processing Time

Once approved, refunds are processed within 5–10 business days, depending on your payment provider.

5. Non-Refundable Items

We do not offer refunds for:

  • Buyer’s remorse

  • Incorrect sizing selected by the customer

  • Delays caused by carriers or customs

  • Promotional or clearance items (if applicable)

6. Contact

For refund or return inquiries, please contact us through the contact information provided on this website.